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Discussion Starter · #1 · (Edited)
I recently purchased a 2016 Touareg. Executive model. I really love the car.

I am having a problem with the hands free cell phone volume. When ever I receive a call. the volume drops to a near whisper. It does a similar drop in volume when you are playing music, and put the vehicle in reverse, the volume drops to a very low level (a safety feature I presume).

I have tried every setting, and my local Service Manager is baffled. Anyone have any suggestions? Can I reset this? Otherwise, I cannot answer calls with the hands free. Frustrating to say the least.

Edgar
 

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Use the radio volume control when the phone call is in progress. That should raise the volume during the call, and when the call ends the radio volume will automatically be back where it was before the call.
Next call in or out will be at the adjusted volume.
 
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