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Discussion Starter #1
I’m coming to the end of my patience with VW, this is our 11th VW car and it’s been the worst experience ever, basically there is a loud clicking noise from both front wheels when turning, the dealer has experienced the noise, it can be seen on YouTube, ‘VW shocking customer service’ , I’ve got the official bulletin from VW saying that this is normal and any attempt by the dealer to fix it will be at their cost, just how they saw the video is a mystery when the say they don’t have the facility to view it, VW U.K. say the same thing, what century are they living in, dealer doesn’t respond to either phone calls or emails when I request my money back, if I ran my business like this it wouldn’t last long.
 
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